FAQ of Rackmount LCD KVM Console Switch
If you are using the KVM Console Switch at first time, you may come accross some questions , below are some common questions and solutions for them.
Question: When connect and use for the first time, the KVM console does not work properly.
Solution: Please re-connect the KVM console according to instructions:
- Disconnect all the signal cables or power cords connected to the KVM console.
- Power on the KVM console, a screen will pop up for entering the user name and pass word window after indication sound from the beeper
- Type in the right user name and pass word, then the OSD menu will pop up from the KVM system. The initial pass word is press “Enter” twice.
- Check the switch functions about the KVM console.
- Connect one server to one of the KVM port with KVM signal cable, to check the KVM switch function,keyboard and mouse, if not works, try to reboot the server.
- After successfully completing above steps, try to add servers until meet needs.
Question: No user name and pass word window pop up or the pop up user name and pass word window is not properly displayed after power on.
Solution: Please follow below instructions:
- Check the power (AC or DC) output.
- Make sure you have heard the indicating sound from the beeper and the LED lights are on after starting up the computer.
- Check whether the LED monitor is power on and make sure the LED monitor has been connected to the KVM console.
Question: Can’t log in the KVM system after boot up.
Solution: Please follow below instructions:
- Make sure the KVM keyboard is working properly.
- Make sure you have typed in the right user name and pass word, the initial pass word is blank, you can just press “Enter” to log in.
Question: Can’t switch to some KVM ports after log in the system.
Solution: Please follow below instructions:
- Invoke the OSD main menu and check the user name on the top left, make sure the user has got the access permission from the administrator.
- Please contact the distributor or the KVM manufacturer.
Question: Poor server/PC display quality.
Solution: Please follow below instructions:
- Make sure the signal cable has been connected.
- Reset the LED monitor’s display settings.
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